All orders are packed and shipped from our brick-and-mortar shop, Revolucion Cigars & Fine Gifts in Vancouver, BC.

We work hard to process and prepare orders as quickly and accurately as possible. Processing times may vary depending on order volume, product availability, payment verification, age-verification requirements, and any special handling needed for the shipment.

Delivery estimates shown at checkout are provided by the selected carrier and are estimates only. Actual delivery times may be affected by destination, weather, seasonal volume, customs processing, carrier delays, or other circumstances outside our control.

Once an order has been handed to the carrier, tracking information will be provided where available.

We offer same-day local delivery through Wyngit for $15 CAD to eligible addresses.

If your address is within the Wyngit delivery area, Wyngit Same-Day Delivery will automatically appear as an option at checkout.

Pickup begins at approximately 11:00 AM, with deliveries taking place between 11:00 AM and 9:00 PM. Orders placed earlier are recommended to allow sufficient time for preparation and dispatch.

Same-day delivery is subject to service-area eligibility, courier availability, and driver scheduling.

For special delivery requirements or priority delivery requests, please contact us at 604-662-4427.

Customers may arrange their own pickup using Uber Package Delivery.

Place your order online and select Pick Up at checkout. Before sending an Uber driver, please contact us to confirm that your order has been processed, verified, and is ready for pickup.

When arranging the Uber pickup, please add our store number: 778-870-9836 as the contact number for the delivery. This helps our team identify and follow the arriving Uber driver for a smoother handoff.

For order questions or assistance, please call ☎️ 604-662-4427

We ship throughout Canada using Canada Post and DHL, with available services shown at checkout based on the destination, delivery requirements, and carrier availability.

Canada Post remains an important part of our Canadian shipping network, particularly for PO Boxes, rural routes, remote communities, and destinations where postal service provides the most practical coverage.

DHL may also be available for domestic Canadian shipments where its service and rates are suitable.

British Columbia orders of $150 CAD or more qualify for free standard shipping. Faster services remain available at the calculated rates shown at checkout.

Eligible local customers may also see Wyngit Same-Day Delivery as a separate option at checkout.

Delivery times shown at checkout are carrier estimates and may vary due to destination, weather, seasonal volume, service interruptions, or other circumstances outside our control.

Tobacco products may be shipped within Canada where permitted by applicable federal, provincial, and territorial laws and carrier requirements.

Customers ordering tobacco or other age-restricted products must meet the legal age requirements for the destination province or territory. Age verification may be required before an order is processed or released for delivery.

Some products may be subject to destination-specific restrictions, taxes, duties, handling requirements, or carrier limitations. If an order cannot be shipped as placed, we will contact you before shipment.

Revolucion Cigars & Fine Gifts reserves the right to refuse or cancel any shipment that cannot be completed in compliance with applicable laws or carrier policies.

We ship eligible non-tobacco products to the United States using approved international carriers based on product type, destination, and shipping requirements.

Due to regulatory and carrier restrictions, we cannot ship certain tobacco products to the United States, including:

• Cigarettes
  
• Roll-your-own tobacco
  
• Cigarillos
  
• Smokeless tobacco
  
• Cuban products
  

Lighters and other regulated items may require dangerous-goods shipping services, additional documentation, and extra carrier fees. Availability depends on the product, destination, and carrier approval.

Where required, we may contact you before shipment to confirm the appropriate shipping method, documentation, or additional charges.

International duties, taxes, customs fees, brokerage charges, and other import-related costs may apply and are generally the responsibility of the recipient unless otherwise stated at checkout.

For assistance with U.S. orders, please contact sales@revolucionstyle.com or 604-662-4427.

We ship eligible products to the United Kingdom subject to carrier availability, product restrictions, and UK import regulations.

Tobacco products imported into the UK may be subject to UK Excise Duty, Customs Duty, VAT, and other import requirements. These charges are determined by UK authorities and are generally the responsibility of the recipient unless otherwise stated at checkout.

Certain tobacco products or quantities may require additional documentation, markings, approvals, or customs processing. If an order requires additional information or cannot be shipped as placed, we will contact you before shipment.

Customers are responsible for ensuring that the products they order can legally be imported into their destination.

For questions regarding a UK order, please contact sales@revolucionstyle.com or 604-662-4427.

We ship eligible products internationally using approved carriers based on destination, product type, service availability, and local import requirements.

DHL Express is our primary international carrier. Available shipping options and rates are shown at checkout where supported.

Certain products may be restricted from international shipment or may require additional documentation, special handling, dangerous-goods processing, or carrier approval.

Import duties, taxes, customs fees, brokerage charges, and other destination-country charges may apply and are generally the responsibility of the recipient unless otherwise stated at checkout.

Delivery times shown at checkout are estimates and may be affected by customs processing, carrier delays, local regulations, weather, or other circumstances outside our control.

If an order cannot be shipped as placed, or if additional information is required, we will contact you before shipment.

Customers may select Pick Up at checkout and collect their order from our Vancouver store:

Revolucion Cigars & Fine Gifts
1063 Mainland Street
Vancouver, BC

Please wait until you receive confirmation that your order has been processed and is ready for pickup before coming to the store.

For tobacco and other age-restricted products, valid government-issued identification may be required at pickup.

If someone else will be collecting the order on your behalf, please contact us in advance so we can note the authorized pickup person on the order.

For pickup questions or special arrangements, please call 604-662-4427.

International orders may be subject to customs duties, import taxes, excise taxes, brokerage fees, and other charges imposed by the destination country.

Unless otherwise stated at checkout, these charges are not included in the purchase price or shipping charge and are the responsibility of the recipient.

Customs requirements, fees, and clearance times vary by country and may change without notice. Revolucion Cigars & Fine Gifts is not responsible for delays caused by customs authorities or for additional charges assessed after shipment.

If a shipment is refused, returned, or abandoned because duties, taxes, or import requirements are not completed by the recipient, any return shipping, brokerage, customs, or related costs may be deducted from the amount refunded, where permitted.

Once your order has been shipped, tracking information will be provided where available.

Please allow some time for the carrier’s tracking system to update after your shipment has been processed.

If your tracking information has not updated for an extended period, or if you believe your package may be delayed or lost, please contact us at sales@revolucionstyle.com or 604-662-4427 and we will assist where possible.

Carrier delivery times are estimates and may be affected by weather, seasonal volume, customs processing, service interruptions, or other circumstances outside our control.

If your order arrives damaged, incomplete, or incorrect, please contact us as soon as possible with your order number and clear photos of the item and packaging where applicable.

We will review the issue and provide the appropriate resolution based on the circumstances.

For eligible returns, items must generally be unused, unopened, and in their original condition and packaging unless otherwise stated.

Certain products may be final sale due to hygiene, safety, regulatory, or product-specific considerations.

Please contact us before returning any item so we can confirm eligibility and provide return instructions.

For assistance, contact sales@revolucionstyle.com or call 604-662-4427.

If a product becomes defective within 14 days, we are happy to assist with a solution.

We do not accept returns on tobacco—however:

If you experience a cigar quality issue, please keep the cigar and contact us.

While we cannot guarantee replacements, we will always do our best to help depending on the circumstances.

Non-tobacco items may be returned or exchanged within 14 days if unused and in original condition.

Many products come with manufacturer warranties.

You may contact the manufacturer directly or ask us to assist.

If purchased without an account, we will need your purchase date to locate your receipt.

Please note:

• Shipping fees to/from the manufacturer may apply
  
• Coverage varies by product
  
• Each case is handled individually
  

Need Assistance?

Email sales@revolucionstyle.com or call 604-662-4427

Include:

• Product details
  
• Issue description
  
• Your contact information
  

We're here to help you through the process.