RETURNS POLICY
Non-tobacco returns and exchanges
Eligible non-tobacco products may be returned or exchanged within 14 days of delivery, or purchase for in-store purchases. Items must be unused and in their original condition and packaging. Please contact us before returning an item so we can confirm eligibility and provide instructions.
Return methods and costs
Eligible items may be returned in store at no charge or by mail. For change-of-mind returns, the customer is responsible for return postage and arranging the return label. We do not charge a restocking fee for eligible returns.
Tobacco products
Tobacco products are final sale and cannot be returned or exchanged for change of mind. If your order arrives damaged, defective, or incorrect, please contact us promptly with your order number and photos so we can assess and resolve the issue. This policy does not limit your rights under applicable consumer law.
Damaged, defective, or incorrect orders
Please contact us with your order number and clear photos of the item and packaging where applicable. We will assess the issue and provide an appropriate remedy. We cover necessary return shipping for our fulfillment errors or confirmed defects.
Contact us
Email sales@revolucionstyle.com or call 604-662-4427 before returning an item.
